Order processing time
Delivery within 2-4 business days
Most orders are delivered within 1-5 business days of confirmation. We strive to deliver shipments as soon as possible, however, in some cases (off-season sale, promotions), the delivery time may be slightly longer, up to a maximum of 6 business days.
For orders paid online, 'order registration' means when the payment for the products was credited to the bank account. For orders paid by regular transfer, it may take up to 2-3 business days to record the payment.
Delivery by courier
After posting the parcel, the courier makes two attempts at delivery to the indicated delivery address. In the absence of the customer at the delivery address provided, the courier leaves a notice informing about the next date of delivery attempt or indicating the time and place where the parcel should be picked up in person. After two unsuccessful attempts to deliver the order, it is sent back to the online store's warehouse. Additional information about the order should be entered in the form when placing the order (when completing the order in the store multioutlet.com.pl you can provide a different shipping address, as well as additional information on e.g. delayed parcel posting).
Availability of products
Most of the products offered at multioutlet.com.pl are in our Warehouse, which is why the product offer presented on store pages has full coverage in the goods. This solution allows for quick order processing.
Contact Customer Service
If you have questions, please contact the Customer Service Office, available to customers from Monday to Friday from 9:00 to 18:00.
We also invite you to place telephone orders. Store staff can help, among others in choosing the right model or size, as well as in the ordering process itself.